Privacy Policy

1. Overview

This Privacy Policy explains how CVFlex may collect, use, store, protect and share personal information when you use the website, application or freelancer portal for registration, authentication, onboarding, work access, payment administration and support.

2. Information We Collect

Registration & Login

We may collect your mobile number, email address and authentication information to create and secure your CVFlex account, including OTP-based or password-based access.

Profile & Onboarding Information

Depending on the active onboarding flow, we may collect information such as:

• full name;
• city, state and PIN code;
• mobile number and email address;
• date of birth and gender;
• application and project information;
• bank or payment details where required for eligible payouts;
• verification documents where applicable;
• optional profile photo or avatar.

Work & Activity Information

We may record assignment status, submitted work, reviewed results, accuracy information, support history, login activity and other operational records required to run the platform.

3. How We Use Information

• Account management: to create, authenticate and administer your account.
• Work administration: to assign or display eligible work and record submissions.
• Quality review: to evaluate submitted work under project-specific rules.
• Payment administration: to calculate and process eligible payout records where applicable.
• Communication: to send service, support, policy, project and security messages.
• Security: to detect suspicious activity, misuse or unauthorized access.
• Support: to investigate and resolve technical or account-related queries.

4. Information Sharing

CVFlex does not sell personal information. Information may be shared only where necessary with authorized personnel, service providers, project partners, payment or infrastructure providers, professional advisers, or government/legal authorities.

Any sharing should be limited to what is reasonably required for platform operation, project delivery, compliance, fraud prevention, user support or legal obligations.

5. Security

CVFlex should use reasonable administrative, technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, loss or destruction. No internet-based system can guarantee absolute security.

6. Data Retention

Personal information may be retained for as long as reasonably necessary for account administration, work records, payout or tax obligations, security, legal compliance, dispute resolution and legitimate business requirements.

7. Your Rights

Subject to applicable law, you may request access to or correction of your personal information and may request deletion where retention is no longer required for legal, payment, fraud-prevention, security or operational reasons.

8. Updates to This Policy

CVFlex may update this Privacy Policy when platform functionality, business processes, service providers or legal requirements change. The latest version will be published on this page with the applicable effective date.

9. Contact

For privacy requests or questions, add the official CVFlex privacy/support email and your registered company contact details before publishing this page.